Shipping Policy
At Emprshop, we are committed to providing reliable order fulfillment and transparent shipping information. This Shipping Policy explains our processing times, delivery estimates, shipping fees, and customer responsibilities.
Order Processing
All orders are processed within 1–2 business days (Monday through Friday, excluding holidays).
Orders placed after business hours, on weekends, or during holidays will begin processing on the next business day.
Once your order has been processed and shipped, you will receive a shipping confirmation email containing tracking information.
Shipping Method & Delivery Time
We currently ship within the United States.
- Processing Time: 1–2 business days
- Transit Time: 4–9 business days
- Total Estimated Delivery Time: 5–11 business days
- Shipping Fee: $4.99 per order
Delivery estimates begin after order processing has been completed.
Order Tracking
Tracking information is provided for all shipped orders.
Please allow 24–72 hours after shipment for tracking updates to appear within the carrier's tracking system.
Delivery Delays
Delivery dates are estimates and cannot be guaranteed.
Unexpected delays caused by weather conditions, carrier disruptions, peak shipping seasons, or other circumstances beyond our control may affect delivery schedules.
If your order has not arrived within the estimated delivery timeframe, please contact us at [email protected].
Shipping Address Accuracy
Customers are responsible for providing complete and accurate shipping information at checkout.
Incorrect or incomplete addresses may result in delayed delivery, returned packages, or additional shipping charges.
If a package is returned due to an address error provided by the customer, additional shipping fees may apply for reshipment.
Lost or Missing Packages
If tracking indicates that a package has been delivered but you cannot locate it, please:
- Check with household members, neighbors, or building management.
- Contact the shipping carrier for additional delivery information.
- Email [email protected] with your order number.
If the carrier confirms that the shipment has been lost, we will work with the carrier to investigate and determine an appropriate resolution.
Service Area
We currently ship only to addresses within the United States.
Contact Information
Store: Emprshop
Email: [email protected]